FAQ

What does DeltaGen do?

DeltaGen’s AI voice agent interviews buyers right after a deal closes, uncovers the real reasons they bought or walked away, and streams those root-cause insights into Slack and your CRM. Teams get clear, next-step recommendations—not just data.

Who is DeltaGen for?

Mid-market and enterprise B2B companies that run competitive, multi-stakeholder sales cycles and want to lift win-rates and retention without hiring a six-figure consulting firm.

How is this different from dashboards or BI tools?

Dashboards show what happened. DeltaGen explains why it happened and what to do next—delivered in plain language inside the tools your team already checks daily.

Can’t our RevOps or data team do this in-house?

They could, but most RevOps teams are stretched thin and rarely get honest, third-party buyer feedback. DeltaGen automates the outreach, the analysis, and the delivery, so your internal teams can focus on acting, not digging.

What insights will we see?

Top objections blocking late-stage deals
Features that drive renewals vs. churn
Messaging that converts—or falls flat
Buyer personas with the highest close rates

Which tools does DeltaGen connect to?

Native integrations with Salesforce, HubSpot, Slack, and most major product-analytics platforms. No rip-and-replace—just connect, configure, and go.

Our data is messy—will this still work?

Yes. We’ve designed DeltaGen to handle incomplete CRM fields and noisy call logs. Better data improves accuracy, but you’ll see value even with day-one messiness.

How quickly do customers see results?

Most teams receive their first actionable insights within the first 30 days and typically see measurable win-rate lift within a quarter.

Who needs to be involved on our side?

One point of contact in Revenue, Product, and Product Marketing (roughly an hour each during onboarding). DeltaGen handles the heavy lifting.

What outcomes can we expect?

Double-digit win-rate improvement
Faster deal cycles as objections surface earlier
Higher NRR through proactive churn insights
A single, objective “source of truth” for GTM teams

Is DeltaGen a one-time audit or ongoing?

Ongoing. Buyer and market dynamics shift constantly; DeltaGen keeps the feedback loop alive so your GTM decisions stay current.

What’s the investment for DeltaGen?

DeltaGen uses a simple subscription plus usage model designed for enterprise budgets. Total annual cost is a fraction of a single six-figure consulting study, but it delivers deeper, next-day insights instead of a PDF months later. Most customers recover the investment by salvaging or winning just one additional deal. For a tailored quote and ROI model, schedule a quick call with our team.

Does DeltaGen replace any existing tools?

No. We enhance your existing stack by adding the “why” behind pipeline numbers, then pushing those insights into the tools you already live in.

What if teams disagree with the insights?

That happens. Because DeltaGen data comes directly from buyers, it helps cut through internal opinion and align teams around impartial facts.

How does the AI work?

Our AI voice agent conducts 45-minute, adaptive interviews, then runs the transcript through a proprietary model fine-tuned on thousands of labeled buyer interactions. Human experts review edge cases to keep accuracy high.

How do you handle data privacy and security?

DeltaGen is SOC 2-compliant, encrypts all call audio and transcripts at rest and in transit, and can redact PII automatically. Voice files are stored in your region or deleted on request, and you retain full ownership of the data.

What languages does the voice agent support?

DeltaGen already supports 18 languages—English, Spanish, French, German, Portuguese, Italian, Dutch, Swedish, Russian, Polish, Turkish, Arabic, Hebrew, Hindi, Thai, Japanese, Korean, and Mandarin. You can even mix languages in a single interview and still get one unified insight report. We continue to add new languages, making DeltaGen the only win-loss platform that can interview buyers truly anywhere in the world.

What is the typical contract length and renewal process?

Standard term is 12 months. Contracts renew annually, but unused interview credits roll forward, so you’re never penalised for seasonal sales cycles. Expansion is seamless—add credits or business units anytime.

FAQ

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